Perpustakaan Athalia

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Found 1 from your keywords: author=Prasetyadi, Ciptono Wah...
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Komunikasi Penjualan menuju Pramuniaga Juara
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Prasetyadi, Ciptono Wahyu

Anda bukanlah 'pelayan toko biasa'. Kami menyebut Anda sebagai 'pramuniaga', yaitu sebuah profesi yang membanggakan tanpa syarat. Pramuniaga, sebagai insan ritel, wajib memiliki kompetensi dan profesionalisme kerja. Sengaja kami sajikan contoh riil percakapan antara pramuniaga dan pelanggannya dalam buku ini. Bagaimana cara menanggapi pelanggan rewel, pendiam, atau pun pemarah. Bagaimana tek…

Edition
-
ISBN/ISSN
978-602-04-2141-4
Collation
x, 151 hal.; 23 cm.
Series Title
-
Call Number
IND 658.8 Pra k
Availability1
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